Rumi91 Privacy Policy — Your Data Is Completely Secure

1Introduction & Scope

Welcome to rumi91.com. This Privacy Policy ("Policy") is a complete description of how your personal information is collected, used, stored, and protected. By using the rumi91 platform, you are agreeing to this Privacy Policy.

This privacy policy applies to rumi91's website, mobile app, and all other services. We believe you have the right to know exactly how your data is being used — which is why nothing here is hidden.

If you have any questions about this privacy policy, please reach out to our support team. We are always here to help.

2What Information We Collect

We collect various types of information when you register and use our services. A detailed breakdown by category is provided below:

Additionally, when you contact our customer support, a record of that conversation may be retained — primarily for service quality improvement and dispute resolution purposes.

3Use of Collected Data

Rumi91 uses your information only for specific, legitimate purposes. In accordance with your privacy policy, we use your data for the following:

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To prevent fraud, money laundering, and illegal activities.
• To provide a personalized gaming experience tailored to your preferences.
• To inform you about relevant bonuses, promotions, and offers.
• To provide customer service and technical support.
• To promote responsible gaming and monitor for signs of problem gambling.
• For fulfilling legal obligations and generating regulatory reports.

We only use the data that is genuinely necessary. We have no intention of going beyond that, and you can be completely assured of this.

4Data Retention & Duration

How long your data is retained depends on the type of information and applicable legal requirements:

• Account data — for a minimum of 5 years while the account is active and after closure.
• Financial transaction records — up to 7 years, as required by law.
• Customer support conversations — 2 years after resolution.
• Login & session logs — retained for up to 90 days.
• Marketing preference data — deleted as soon as you unsubscribe.

Once the defined retention period expires, your personal data is securely deleted or anonymized so that you can no longer be identified.

5Data Sharing Policy

Rumi91 does not sell or rent your personal information. However, data may be shared in the following limited circumstances:

• Payment Processors: Information required to confirm transactions made via Mobile Banking, Nagad, or Rocket.
• Identity Verification Services: KYC verification is carried out with registered third-party verification agencies.
• Legal authorities: Data required to comply with court orders or government directives.
• Fraud Prevention: Limited data shared with industry-wide fraud detection systems.

6Cookies & Tracking Technologies

Rumi91 uses cookies and similar technologies to enhance your experience on the website. The types of cookies we use:

• Essential cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Functionality cookies: To remember your language preference and theme settings.
• Analytics Cookies: Fully anonymous data used to understand which parts of the site get the most traffic.
• Performance Cookies: To monitor page loading speed and identify technical issues.

You can disable non-essential cookies from your browser settings. However, some features may not work properly as a result.

7Your Rights & Controls

As a rumi91 user, you have the following rights over your personal data:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of data that falls outside legal retention requirements.
• Right to Restrict Processing: You can restrict the use of your data to specific purposes.
• Marketing Opt-Out: You can opt out of promotional communications at any time.
• Data Portability: You may request a copy of your data in a standard, portable format.

8Minor User Protection

Rumi91 strictly prohibits anyone under the age of 18 from accessing the platform. Our policy on this:

• Age verification is mandatory at the time of registration.
• In suspicious cases, a national ID or birth certificate may be requested for verification.
• If a minor is identified, the account is closed immediately.
• We never knowingly collect information from minors.

9Data Security Measures

Rumi91 uses industry-leading technology to protect your data:

• 256-bit SSL/TLS encryption — all data transfers are encrypted.
• All data is stored in the database with AES-256 encryption.
• 24/7 security monitoring and intrusion detection system.
• Regular security audits and vulnerability assessments.
• Data protection training is mandatory for all staff.
• Employee access to data is restricted on a need-to-know basis.

10Privacy Policy Updates

Rumi91 reserves the right to update this privacy policy as needed. In the event of changes:

• Prior notice will be sent to your registered email address for any significant changes.
• The "Last Updated" date at the top of the page will always be visible.
• Continued use of the platform after any update constitutes acceptance of the revised policy.

We encourage you to check this page regularly to stay informed about how your data is protected.